Refund policy

Vesper 30-Day Money-Back Guarantee

We want you to love your Vesper Smart AI Food Scale. If you're not fully satisfied, you can return it within 30 days of delivery for a full refund.

How it works:

1. Contact us within 30 days of receiving your order.

2. Return the item in its original condition and packaging.

3. Once we receive your return, your refund will be processed to your original payment method within 5-7 business days.

Return shipping is free. We'll email you a prepaid return label once your return is confirmed.

Damaged or defective items:

If your Vesper arrives damaged or isn't working correctly, contact us right away and we'll send a replacement or issue a full refund at no cost to you.

Questions? Reach out any time and our team will help.